FAQ
Frequently Asked Questions
1. What is Storesse ?
Storesse is an online marketplace that offers a wide selection of innovative products sourced from trusted suppliers around the globe. From home essentials and outdoor gear to fashion accessories and electronics, we aim to provide high-quality products at affordable prices.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and Discover. Additionally, we offer secure payment processing through trusted payment gateways to ensure the safety of your transactions.
3. How long does shipping take?
Shipping times vary depending on the product's availability, destination, and shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and shipping times range from 7-21 days for standard shipping. Expedited shipping options may be available for select products.
4. Do you offer international shipping?
Yes, we offer international shipping to many countries worldwide. However, please note that shipping times and costs may vary depending on the destination. At checkout, you can enter your address to see available shipping options and estimated delivery times.
5. What is your return policy?
We want you to be completely satisfied with your purchase from Storesse If you're not happy with your order for any reason, please contact us within 30 days of receiving your item to initiate a return or exchange. For more information, please refer to our Returns & Exchanges Policy.
6. How can I contact customer support?
Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us by emailing contact@storesse.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24-48 hours.
7. Is my personal information secure?
Yes, we take the privacy and security of your personal information seriously. We utilize industry-standard encryption and security protocols to protect your data during transmission and storage. Your information will never be shared with third parties without your consent.